How stable is are your daily operations?
Most CEOs never deliberately designed their operations. A problem came up, so it got solved. Someone decided how to handle it, and nobody ever questioned it. Over the years, that became your business. Not because it was the best solution, but because it worked.
Until now. Because at some point you notice it: the team grows, the orders pile up, but the operations don't keep pace. Information sits scattered, handovers hang on individual people, and you are the bottleneck, because nothing moves without you. Now AI is here too, and you don't know where to start.
The Operational Health Check shows you in five minutes how your business is really doing operationally, and gives you a free report across six dimensions.
FAQs
Common questions about the our Scorecard. If you'd rather book a call directly, click here.
kwapso is the operational partner for established, owner-led businesses in the DACH region. We help CEOs structure their operations, digitize them, and get them ready for AI. More than 280 users work with our systems every day across over 15 industries.
Operational health can be assessed across six measurable areas: data organization, process documentation, knowledge concentration, communication structure, system integration, and readiness to change. A business with evenly solid scores across all six is structurally stable. One with deep gaps, even if it's profitable, runs on willpower, not on systems. According to the 2024/2025 digitalization study, 82% of mid-sized businesses in the DACH region still work with predominantly manual or semi-automated processes.
A score across six categories, from data structure to team readiness. Plus individual pointers on where you're in good shape and where things are stuck. All of it by email too, so you can share it with your team or use it as a basis for a conversation.
About 5 minutes. 30 simple yes/no questions. No prior knowledge needed, you answer them straight from your everyday work.
No. The check stands on its own. You get an honest result and can do whatever you want with it. If you want to talk to us afterward, we'd be glad to. If not, you've still gained clarity.
Start with the area where the gap is biggest, not the one that feels easiest. If data or processes are your weakest area, start there: they're the foundation for everything else, and putting them in order automatically improves much of what's built on top. If People & Knowledge scores lowest, act there first. Knowledge silos get more critical with every month, and a single resignation can cost you a year.